Customer Operations Manager


Salary: c £35k
Location: West Wales
Customer Operations Manager – c £35k (West Wales)

Our client currently have a new opportunity for a Customer Operations Manager for their manufacturing facility based in West Wales.

The main purpose of the role will be to develop and implement the strategic direction of the customer service function: managing Customer Services, Sales Order Processing and Logistics & Distribution. Over all control of KPI’s, Objectives and Budgets will be within this remit; as well as the management of three direct reports and 20 indirect.

The successful candidate will:

Have managerial experience within manufacturing
Be a Graduate or of Degree calibre
Be commercially astute
Have excellent planning and organisational skills
Have sound analytical knowledge
Be able to lead and motivate others within a customer focussed environment
Have the ability to relate and network at all levels
Be able to build and maintain relationships at senior level
Will be IT Literate

This is an excellent opportunity to join a successful dynamic group of companies. Please apply as soon as possible to Beth Addie or call 029 660214
Apply now


Contact: Beth Addie

Tel: 029 2066 0228
Fax: 029 2066 0173
Email: beth@addtec.co.uk
Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ

Tel: 02920 660 214
Fax: 02920 660 187
Email: beth@addtec.co.uk
Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ